I’m Andy Downton, Chart.PR, a media consultant specialising in crisis communications, leadership communication and strategic communications for organisations operating in high-pressure environments.
In April 2026 I became a Chartered Public Relations Practitioner with the Chartered Institute of Public Relations. The assessment focused on ethics, leadership and strategy, alongside a peer-reviewed two-year CPD plan.
My background spans broadcast journalism and senior NHS communications leadership, where I led media teams and supported organisations through complex and high-profile situations. That experience shapes how I work today, with a focus on clarity, credibility and practical delivery.
I don’t approach communications as theory. My focus is on what works in practice, helping organisations and leaders communicate clearly, confidently and effectively when it matters most.
My work has evolved beyond traditional media training. Through Never Off Record and my “On the Record” approach, I prepare leaders for the reality of modern scrutiny, including public meetings, media pressure and real-time accountability, not just formal interviews.
Alongside this, I work with organisations to create high-quality video podcasts and audio content, helping them communicate in a more direct and engaging way. I support everything from concept and production through to on-screen delivery and presentation.
With more than two decades behind a microphone, I also provide professional voice work, including voiceovers, news-style delivery and podcast hosting.
I work alongside organisations in a way that is practical, collaborative and focused on outcomes. That might involve preparing leaders for scrutiny, strengthening internal capability, or supporting organisations through challenging and high-profile situations.
The name Never Off Record reflects a simple principle. In high-pressure environments, everything you say matters. My role is to help organisations and leaders be ready for that.
Alongside my consultancy work, I also create travel content under Andy Downton Travel, sharing honest, experience-led reviews of flights, airports and destinations from the North West of England.
If you’d like to discuss how I can support your organisation, I’m always happy to have an initial conversation.
CIPR Chartered PR Practitioner | Chartered Institute of Public Relations | April 2026
CIPR Accredited PR Practitioner | Chartered Institute of Public Relations | November 2024
Mentoring, Project Management Foundation, Resilient People in Compassionate Organisations, Social Media for the NHS, Strategy for Beginners | NHS Elect | 2024/25
Senior Leadership Masters | University of Chester | March 2022
Level 7 Diploma in Leadership & Management | ILM | March 2022
Preparing a Consultation, Online Consultation, Law of Consultation, Conducting a Public Consultation, Best Practice Online Consultation | the Consultation Institute | 2019
Importance of Evaluation | NHS England | 2018
Highly Commended, Radio Journalist of the Year | O2 Media Awards North West 2014
Nominated, Local Radio Journalist of the Year | Radio Academy Award 2014
Highly Commended, New Media Journalist of the Year | O2 Media Awards North West 2013
Highly Commended, Multi Media Journalist of the Year | O2 Media Awards North West 2012
Media (Radio Production) BA (Hons) | University of Chester | June 2006
